ACAS is preparing to introduce significant updates to the Disciplinary and Grievance Code of Practice, and employers across the UK will soon need to review their policies, processes and documentation to stay compliant. These changes are designed to create clearer expectations, encourage early resolution, and ensure fair, consistent handling of workplace issues.
At PrivilegeHR, we’re already working closely with clients to help them understand what’s coming, and to prepare well in advance.
What Will the ACAS Changes Include?
While the finalised Code is still to be published, the proposed updates highlight several key shifts in how disciplinary and grievance matters should be managed:
1. A Stronger Focus on Informal Resolution
ACAS is placing greater emphasis on early, informal conversations before any formal action is taken. Employers will be expected to explore informal steps wherever appropriate, helping resolve issues quickly and constructively.
2. Clearer, More Structured Formal Processes
Where formal action is required, the new Code aims to provide clearer guidance on:
- conducting investigations
- holding meetings
- communicating outcomes
- offering appeals This means employers may need to update internal procedures to reflect the new expectations.
3. Improved Transparency and Fairness
The changes reinforce the importance of consistency, documentation and fair treatment, ensuring employees understand the process and have the opportunity to respond at each stage.
4. Updated Guidance for Grievances
The grievance process will also see refinements, including clearer steps for raising concerns, responding appropriately, and managing more complex or sensitive issues.
What This Means for Employers
These changes will require organisations to review and update:
- disciplinary and grievance policies
- employee handbooks
- manager guidance documents
- investigation templates
- communication and record‑keeping processes
Managers may also need additional support or training to feel confident applying the new Code in practice.
How PrivilegeHR Can Support You
PrivilegeHR is here to make the transition simple, clear and fully compliant. We can help you:
- Review and update your policies and handbooks
- Align your processes with the new ACAS expectations
- Train managers on informal resolution and formal procedures
- Provide practical templates and documentation
- Offer ongoing support for disciplinary or grievance cases
- Ensure your organisation is ready ahead of the finalised Code
Our approach is practical, people‑focused and tailored to your business, giving you confidence that your HR processes are robust, fair and compliant.
Prepare Early… Get in Touch
If you’re unsure what the ACAS changes mean for your organisation, or you’d like support updating your policies and processes, we’re here to help.
Please get in touch with PrivilegeHR to discuss how we can support you through the upcoming changes.
0333 344 4679